Privacy Policy
Last updated: July 21, 2026
Dragon Phoenix Kung Fu and Tai Chi respects the privacy of our students, families, website visitors, and community members. This Privacy Policy explains what information we collect, how we use it, when we share it with service providers, and the choices available to you.
This policy applies to information collected through:
www.dragonphoenix.org
Class inquiries and free-trial registrations
Membership and student accounts
Online purchases and payments
Email and text-message communications
The Dragon Phoenix Online Academy
Other online forms or services operated on our behalf
In this policy, “Dragon Phoenix,” “we,” “us,” and “our” refer to Dragon Phoenix Kung Fu and Tai Chi.
1. Information We Collect
The information we collect depends on how you interact with Dragon Phoenix.
Information you provide directly
You may provide information such as:
Your name
Your child’s name and age
Email address
Telephone number
Mailing or billing address
Emergency-contact information
Class interests and scheduling preferences
Membership and attendance information
Information included in inquiries, forms, or messages
Waivers, acknowledgments, and electronic signatures
Payment and transaction information
Photographs, videos, or testimonials when you authorize their use
Information reasonably needed to provide safe and appropriate instruction
Parents or legal guardians should complete registrations and provide information for children under age 13.
Payment information
Payments may be processed by third-party payment providers through Gymdesk, Squarespace, or another payment service. Dragon Phoenix generally does not receive or store complete payment-card numbers. Payment processors collect and handle that information under their own privacy and security policies.
Information collected automatically
When you visit our website, Squarespace and other authorized services may automatically collect information such as:
Internet Protocol address
Browser and device type
Operating system
Referring website
Pages viewed
Date and time of visits
General geographic area
Website interactions
Cookie and similar technology identifiers
Squarespace uses necessary, analytics, and performance cookies to operate websites and provide traffic information to website owners.
2. How We Use Information
We may use information to:
Respond to questions and class inquiries
Schedule and confirm free trial classes
Create and manage student or family accounts
Process enrollment, membership, and payments
Send class confirmations, reminders, directions, and schedule updates
Communicate about attendance, closures, events, promotions, and account matters
Deliver newsletters and educational content
Provide online instructional resources
Maintain student progress and attendance records
Administer discounts, referrals, scholarships, or tuition assistance
Support safety, emergency communication, and appropriate instruction
Improve our website, programs, communications, and customer experience
Prevent fraud, misuse, or security incidents
Maintain financial and legal records
Comply with applicable laws and lawful requests
We do not sell personal information for money.
We also do not rent or trade email addresses or telephone numbers to unrelated third parties.
3. Email and Text Communications
When you register for a class, create an account, request information, or otherwise provide contact information, we may send transactional communications related to:
Trial-class confirmations
Appointment reminders
Directions and arrival information
Schedule changes
Membership or billing matters
Program updates
Safety or emergency notices
When permitted, we may also send newsletters, educational information, event announcements, and promotional messages.
You may unsubscribe from marketing emails by using the unsubscribe link contained in the message. Transactional or account-related emails may still be sent when necessary to provide services.
You may opt out of promotional text messages by replying STOP, where supported, or by contacting us. Message and data rates may apply. Opting out of promotional texts will not prevent essential account or safety communications where otherwise permitted.
4. Cookies and Analytics
Our website uses cookies and similar technologies to:
Operate the website
Remember certain preferences
Understand website traffic
Measure page performance
Improve website usability
Determine how visitors reach our website
Support advertising measurement, when enabled
Squarespace places certain necessary cookies automatically and may use analytics and performance cookies to provide website traffic information. Squarespace also recommends identifying third-party services embedded or connected to a site because those services may independently receive visitor data.
You can control cookies through your browser settings and, where available, the website’s cookie banner. Blocking some cookies may affect website functionality.
Advertising and tracking tools
Dragon Phoenix may use services such as Google Analytics, Google Ads, Meta advertising tools, or similar services to understand campaign performance and reach people who may be interested in our programs.
These services may use cookies or similar technologies according to their own privacy policies. This paragraph should remain in the policy only for tools that are actually installed or used on the website.
5. How We Share Information
We may share information with service providers that help us operate Dragon Phoenix. These providers may include:
Squarespace
Squarespace hosts and operates the Dragon Phoenix website and may process visitor, form, cookie, analytics, commerce, and website-administration information.
Gymdesk
Gymdesk is used for class scheduling, trial registration, student and family accounts, waivers, attendance, memberships, communications, billing, and related school-management functions.
Gymdesk states that it may store children’s information when it is submitted by a parent or guardian, or with prior parental consent, and that parents may request review, correction, deletion, or discontinuation of further collection in accordance with its policy.
Kit
Kit may be used to manage newsletter subscriptions, email lists, automated communications, and marketing emails.
Zapier
Zapier may transfer information between authorized systems—for example, from a class registration form to Gymdesk or Kit—so that registrations and communications can be processed consistently. Zapier publishes information about its role in helping customers manage data-protection obligations.
Payment processors
Payment processors may receive billing and transaction information needed to complete payments and help prevent fraud.
Communication providers
Email, telephone, and text-message providers may process contact information and message delivery data.
Professional advisers
We may disclose information to attorneys, accountants, insurance providers, consultants, or other professional advisers when reasonably necessary.
Legal and safety purposes
We may disclose information when reasonably necessary to:
Comply with a subpoena, court order, law, or governmental request
Protect the rights, safety, or property of Dragon Phoenix, our students, families, instructors, or others
Investigate fraud, threats, abuse, or security incidents
Enforce agreements or collect amounts legally owed
Respond to an emergency
Business changes
If Dragon Phoenix undergoes a sale, merger, reorganization, transfer, or similar business transaction, relevant records may be transferred as part of that transaction, subject to applicable law.
Service providers are permitted to process information only for legitimate business purposes and under their own contractual and legal responsibilities.
6. Information About Children
Dragon Phoenix offers programs for children, but our website, registration systems, and communications are intended to be used by parents and legal guardians.
Children under age 13 should not independently submit personal information through our website, class-registration systems, email forms, or other online services.
When a parent or guardian registers a child, we may collect information reasonably needed to:
Schedule and provide classes
Maintain attendance and progress records
Communicate with the family
Respond to emergencies
Process payments and memberships
Provide online instructional access
Maintain safety and legal records
The Children’s Online Privacy Protection Act applies to certain websites and online services that knowingly collect personal information directly from children under 13. Covered operators generally must provide notice to parents and obtain verifiable parental consent before collection, use, or disclosure.
If we learn that a child under 13 submitted personal information directly without appropriate parental involvement or authorization, we will take reasonable steps to delete or appropriately address the information.
A parent or legal guardian may contact us to request access to, correction of, or deletion of information associated with their child, subject to legal, safety, accounting, and record-retention requirements.
7. Photographs, Video, and Testimonials
Dragon Phoenix may photograph or record classes, events, demonstrations, or school activities.
We will use identifiable photographs, video, or testimonials for promotional or public purposes only when appropriate permission has been obtained from the adult participant or from the child’s parent or legal guardian.
Permission may be withdrawn for future use by contacting us. Withdrawal may not require us to recall materials already printed, distributed, lawfully published, or incorporated into completed projects.
8. Data Retention
We retain information only for as long as reasonably necessary to:
Provide classes and membership services
Maintain student and attendance records
Fulfill contractual obligations
Process payments and resolve billing questions
Maintain tax, accounting, insurance, waiver, and legal records
Protect safety and respond to disputes
Comply with applicable law
Different types of information may be kept for different periods. We may retain certain records after a membership ends when required for legitimate business, insurance, safety, or legal purposes.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
These measures may include:
Password-protected accounts
Restricted administrative access
Reputable website, school-management, payment, and communications providers
Secure transmission where supported
Internal procedures for handling student and family information
No method of online transmission, electronic storage, or information security is completely secure. We therefore cannot guarantee absolute security.
Please do not send sensitive payment, medical, identity, or account information through ordinary email unless specifically requested through an appropriate secure method.
10. Your Choices and Requests
Depending on the circumstances and applicable law, you may ask us to:
Confirm whether we maintain personal information about you or your child
Provide access to certain information
Correct inaccurate information
Delete information that is no longer needed
Update communication preferences
Unsubscribe from marketing email
Stop promotional text messages
Withdraw future photo or testimonial permission
Close or update a Dragon Phoenix account
Some requests may be limited when information must be retained for payment, tax, insurance, waiver, safety, dispute, contractual, or legal purposes.
To submit a request, contact:
aaron@dragonphoenix.org
We may need to verify your identity or parental authority before completing a request.
11. Third-Party Websites and Services
Our website may contain links to or integrations with third-party services, including:
Gymdesk
Payment processors
Google Maps
Social-media platforms
Video-hosting platforms
Email and text providers
Online scheduling or registration services
Third-party services have their own privacy policies and practices. Dragon Phoenix does not control every aspect of how those independent services process information.
We encourage you to review the policies of a third-party service before submitting information through it.
12. International Visitors
Dragon Phoenix is based in North Carolina, United States. Information submitted through our website or service providers may be processed and stored in the United States or other countries where our providers operate.
Visitors accessing the website from outside the United States understand that data-protection laws may differ from those in their location.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, vendors, or legal obligations change.
When we make material changes, we will update the “Last updated” date and may provide additional notice when appropriate.
Your continued use of the website or services after an updated policy is posted is subject to the revised policy, to the extent permitted by law.
14. Contact Us
Questions, privacy requests, or concerns may be directed to:
Dragon Phoenix Kung Fu and Tai Chi
51 North Merrimon Avenue, Suite 109
Asheville, North Carolina 28804
United States
Email: aaron@dragonphoenix.org
Telephone: 828-423-2868